The Customer Love Series is an action-packed half-day event for leaders in customer experience and product. Companies across all industries are more focused than ever on putting customers at the heart of their product roadmaps. We’re bringing together the best minds in product to discuss new challenges, share career advice, and key learnings on how the world’s biggest brands gather and act on customer feedback.
Join Apptentive on Thursday, June 13th for a discussion with industry peers accompanied by food, drinks, and a good time. If you’re a product professional or customer experience leader, join us for Apptentive’s Customer Love Series. We’ll see you in San Francisco!
Bao Chau Nguyen is currently the Director of Engineering at Clover Network ( a First Data company) responsible for Clover App Market, Android, and iOS apps. She has over 20 years of experience in software with B.S. Computer Science and M.S. Software Engineering degrees. Her experience, which ranges from technical support engineer to quality engineer to software engineer and management, gives her a holistic view of software development. She’s a strong believer that creating a culture of customer empathy is essential to the success of a software organization.
We'll talk shop with our panel of Industry experts about topics such as: segmenting your customer base, collecting actionable feedback, driving your product roadmap, emerging technologies, and how to get ahead in your career.
Kavya Gundavaram | Product Manager | DoorDash
Richa Sood | Sr. Group Product Manager | Shutterfly, Inc.
Ron Schneidermann | COO + CMO | AllTrails
Casey Cheung | Product Manager | TripIt